SHIPPING & HANDLING

WHEN WILL I RECEIVE MY ORDER?

Due to the popularity of our offers, please allow an estimated 7-15 business days for your order to arrive. Please note, that due to the extreme popularity of our offer, these are only estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back, or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL BE CHANGED FOR CUSTOMS AND TAXES?

Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office. For more information, you may email us at cjunco@ywjiashi.com.cn