Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any question please send us an email at junco@ywjiashi.com.cn

Q: How long will it take for my items to arrive?

A: Shipping takes 7-15 working days.

Q: How long will it take to receive a tracking number?

A: It will take usually between 1-4 business days.

Q: Which currency will I be charged in?

A: We process all orders in USD.

Q: Will I receive a confirmation number when I place my order?

A: Yes, all customers will receive an order number after placing their orders. Please contact us if you don’t receive one within 24 hours.

Q: Who can I contact if I have a problem with my order?

A: All inquiries can be forwarded to junco@ywjiashi.com.cn

Q: How can I pay?

A: We accept all Major Credit Cards: Visa, MasterCard, also PayPal. 

Q: Is checkout on this site safe and secure?

A: We handle your data with care. All purchases here are safe and secure.

Q: If I enter my email address will you sell my information?

A: We do not sell our customer's information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.